Frequently Asked Questions


Order Processing


Orders are currently shipped within 3-5 working days.

Item’s shipped within the USA are shipped first class with tracking or priority mail. You can choose which one at check out.

It usually takes 6-10 working days for first class parcels to get to all destinations once they have been sent. Priority Mail is 3-5 days.

International Shipping

All international parcels are shipped via EMS. Delivery times may vary.

Custom Fees

I am not responsible for any customs fees incurred.


Returns and Exchanges

  • I don’t accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order, for example the wrong item was sent.
  • I am not responsible for lost mail or packages abused by the mail carrier company.

EU Customers

As my items are of a handmade nature, they are considered custom-made products and can not be returned.




I accept payments through PayPal and credit card.


Do you sell your product at other shops?

I still sell some products through my Etsy shop, which can be found at clovermeadow.etsy.com